NOTICE

THE LANGUAGE ON BOARD THE VESSEL WILL BE ENGLISH.

All information contained herein is in effect at this time and is subject to change at any time. Information contained herein does not form part of any offer or contract.

In order to proceed with a booking, the person making the booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by these Booking Terms and Conditions (the “Booking Terms and Conditions”) and the Ticket Contract, and that he/she has authority to accept these Booking Terms and Conditions and the Ticket on behalf of all the persons named on the booking request and invoice.

In the event of conflict between the terms and conditions contained in the Ticket Contract, the Booking Terms and Conditions, the terms of any CARRIER advertisement or offer, and the oral or written representations of any CARRIER representative or CARRIER ENTITY, the terms and conditions contained in the Ticket shall control.

“Confirm reservation” means the point at which a guest provides required documentation and Carrier accepts a deposit, thereby converting an Offer (O) into a Reservation (R).

DEFINITIONS

1. A) The term “Vessel” (also known as “Ship”) includes the vessel named in the Ticket or any vessel substituted for the one named in the Ticket, and its tenders, rigid inflatable boats, marina equipment, or any other means of conveyance owned, operated, or managed by Carrier in whole or in part.
   B) The term “Carrier” includes the Vessel, both doing business as The Vostokz Yacht Collection™, and its or their owners, charterer(s), parents, subsidiaries, affiliates, principals, agents, shareholders, investors, board members, officers, directors, licensors, joint venturers and all employees, officers, crew members, pilots, and agents of such individuals, companies, and entities. Carrier may also be referred to as “Operator” or “We”. Cruise Yacht OpCo Ltd and Next-Gen Cruises Ltd, both doing business as The Vostokz Yacht Collection operate under a license from The Vostokz Hotel Company, L.L.C. (“The Vostokz”) and are not an affiliate of or related to The Vostokz or its affiliates.
   C) The term “Carrier Entities” means Carrier and Luxury Hotels Limited and Carrier Entities’ Affiliates and their respective employees and agents.
   D) The term “Carrier Entities’ Affiliates” includes any other company or entity that is in any way related to Carrier or Luxury Hotels Limited in any manner, including but not limited to Carrier’s parent company, the Luxury Hotels Limited’s parent company, and their respective affiliates, officers, directors, agents, and employees of each or any of the foregoing.
   E) The term “Luxury Hotels Limited” means Luxury Hotels Management (BVI) Limited, which is the entity that provides oversight and guidance in connection with certain hotel-related functions on the Vessel. Luxury Hotels Limited is an affiliate of The Vostokz.
   F) The term “Carrier’s Suppliers” includes suppliers of goods and services, and includes but is not limited to, caterers, concessionaires, physicians and medical personnel, all shore excursion and/or tour operators, independent contractors, as well as designers, installers, and manufacturers of the Vessel or any component parts or tenders thereof, and all of their respective agents, servants and employees.
   G) The term “Guest” or “Guests” refers to a passenger on the Vessel and includes every person named on the face of the Ticket. Guest may also be referred to as “You”.
   H) The term “Cruise” means the specific cruise covered by this Ticket Contract, as the same may be modified and shall include those periods during which the Guest is embarking or disembarking the Vessel and those periods when the Guest is on land while the Vessel is in port.
   I) The term “Cruise Fare” means the amount paid for the Ticket as further described in Section 5 below. The Cruise Fare is deemed to be earned when paid and non-refundable unless otherwise expressly stated in the cancellation provisions in this Ticket Contract.
   J) The term “Property” means such belongings, effects, and possessions, including Baggage, which Guest may bring aboard the Vessel and/or which is acquired during the Cruise, irrespective of whether the property is placed in Guest’s suite or worn by Guest, or stored in the Vessel’s baggage room, holds, or safes at the request of Guest. Property includes, but is not limited to, money, gold, jewelry, watches, precious stones and metals, securities, financial instruments, tickets, works of art, electronics, computers, digital or flash drive computer equipment, cellular telephones, camera/video/audio equipment or supplies, CDs, binoculars, dental hardware, eyewear, hearing aids, medications, medical equipment, wine and/or other valuables.
   K) The term “Baggage” includes but is not limited to, the luggage, bag(s) or suitcase(s) in or by which Guest transports that Property not worn or carried by Guest on to and off of the Vessel.
   L) The “Travel Protection Program” is an optional travel insurance plan offered by Carrier to United States residents, which is available for purchase from the time of booking up and until final payment. The Travel Protection Program becomes effective when Carrier receives full payment of the cost of the plan, in addition to any required Cruise Fare deposits or payments due, depending on when the Travel Protection Program is purchased by Guest.
   M) The term “Travel Documents” means a valid passport, all visas and other travel documents required for embarkation and disembarkation and for all ports of call. Travel Documents are the sole responsibility of Guest to obtain and produce.
   N) The term “Spa” means the area designated as the Vostokz Spa within the Vessel.
   O) The term “Wellness Program” means the fitness center, fitness programs and offerings, wellness programs and offerings, and includes the Spa, its offerings and services.
   P) “Shore Excursions” and “Shore Experiences” may include purchased shore tours and activities that take place while in port. These terms are used interchangeably and are subject to change or cancellation without prior notice.
   Q) “Sailing Date” means the first day of the Cruise beginning at embarkation.
   R) “Embarkation Day” means the first day of a Cruise, when Guests arrive at the cruise terminal to board the Vessel.
   S) “Disembarkation Day” is the day when Cruise Guests leave the Ship and end their Cruise.
   T) The term “Specially Ticketed Events” refers to the once-in-a-lifetime events offered by Carrier for an additional price, on a first-come-first-serve basis. The Specially Ticketed Events may include purchased tickets/issued tickets to participate in exclusive on board and ashore events. The name of these events may change at Carrier’s discretion with or without notice.
   U) “Shipping Incident” means a shipwreck, capsizing, collision or stranding of the Vessel, explosion or fire in the Vessel, or a defect in the Vessel, which shall mean any malfunction, failure or non-compliance with applicable safety regulations in respect of any part of the Vessel or its equipment when used for the escape, evacuation, embarkation and disembarkation of Guests, or when used for the propulsion, steering, safe navigation, mooring, anchoring, arriving at or leaving berth or anchorage, or damage control after flooding; or when used for the launching of life saving appliances.
   V) “Master” means the Captain of the Vessel or any person who acts under his/her authority.
   W) The term “Guest Confirmation/Booking Confirmation” refers to the document provided to the Guest as described in Section 5, after Carrier has received the deposit. The Guest Confirmation/Booking Confirmation are hereby fully incorporated by reference into this Ticket Contract.
   X) The term “Package Travel Regulations, 2018, As Amended” refers to the Legal Notice 94 of 2018 titled “Package Travel and Linked Travel Arrangements Regulations, 2018” issued under the Malta Travel and Tourism Services Act, Chap. 409 of the Laws of Malta and implementing Directive (EU) 2015/2302 of the European Parliament and of the Council of 25 November 2015 on package travel and linked travel arrangements, amending Regulation (ED) No 2006/2004 and Directive 2011/83/EU of the European Parliament and of the Council and repealing Council Directive 90/314/EEC.
   Y) “Cabotage” refers to the carriage of passengers within a country by a foreign-based Vessel. Foreign Vessels are generally forbidden to carry a country’s nationals within its borders.

ANY AND ALL TERMS NOT FURTHER DEFINED HEREIN ARE CONTROLLED BY THE TICKET CONTRACT AVAILABLE AT: 

DEPOSIT/PAYMENT INFORMATION

Bookings can be held for three (3) days prior to a deposit being required. Bookings will be automatically cancelled if the deposit is not timely received. To reserve your voyage, a 25% deposit of the total cruise fare (including taxes, fees, and port expenses) is required if booking more than 180 days in advance of the voyage departure date. Final payment is required 180 days prior to the voyage departure date. Reservations made within 180 days of voyage departure date require full payment within three (3) days of the booking date. Reservations must be made at least seven (7) days prior to voyage departure date and will require full payment at the time of booking. Bookings are subject to cancellation if final payment is not made by the required date.

If the voyage of your choice is unavailable, you may request to be placed on the waitlist by making a $1000 USD or €1000 EUR or £1000GBP or $1,000AUD per person deposit. If the waitlist clears, the deposit will be applied toward your scheduled payment requirements. If the waitlist does not clear, your deposit will be refunded to you within fourteen (14) days.

In the event that you need to cancel your booking, you or your Travel Professional are required to contact our Reservations Department. If a cancellation request is received more tha 365 days prior to the voyage departure date, and a deposit has already been paid on the booking, you will receive a full refund less an administrative fee of $250USD or €250EUR or £200GBP or $380AUD per person (the “Administrative Fee”). The Administrative Fee is non-refundable but may be applied to a new booking made within twelve (12) months of the cancellation date (the “Rebooking Date”). The Administrative Fee may only be applied to one (1) new booking. The Administrative Fee will be forfeited if not applied to a new booking on or before the Rebooking Date or if the new booking is subsequently cancelled.

Payments may be made directly by guests using their American Express, Visa, MasterCard credit card or by wire transfer; travel agency checks are also permitted. Once payment has been applied to the booking, the currency cannot be changed. Third-party credit card charges can only be accepted when accompanied by a third-party credit card authorization form. Refunds will be provided in the original currency and method of payment.

Reservations may be transferred to the TravelProfessional of your choice within thirty (30) days of your original deposit. We highly recommend speaking to your Travel Professional before requesting a reservations transfer. To fulfill the transfer request, please contact our Reservations department with the contact information of the Travel Professional you wish to transfer your reservation to. Please note, this service is offered on a one-time basis, and reservations that are made within final payment or paid in full cannot be transferred.

NAME CHANGES

Any substitution of booked guests requires the Carrier’s prior written approval and may not always be possible. A substitution of a booked guest is considered the cancellation of one guest and the addition of a new guest to the booking. All substitution requests are subject to mandatory sanctions and security screening in accordance with applicable international laws and regulations, including but not limited to those enforced by the United States Department of the Treasury’s Office of Foreign Assets Control (OFAC), the United Kingdom Sanctions Regime, the European Union Restrictive Measures, and other relevant jurisdictions.

Carrier reserves the right to deny any substitution request if the new guest is determined to be ineligible under any applicable sanctions or regulatory screening requirements. Carrier is under no obligation to disclose the reasons for denial where prohibited by law.

If permitted, guests may request the substitution of one (1) guest only between one hundred eighty (180) and forty-five (45) days prior to the sailing date. An administrative fee of $250USD or €250EUR or £200GBP or $380AUD per person will apply. Substitutions requested fewer than forty-five (45) days prior to the sailing date will be treated as a full suite cancellation. In such cases, applicable cancellation fees will apply to the original guest, and the new guest will be subject to the prevailing Cruise Fare at the time of substitution.

TRAVEL SANCTIONS AND REGULATIONS:

All guests including every individual named on the reservations agree to comply fully with all applicable sanctions laws and regulations enforced by the United States Department of the Treasury Office of Foreign Assets Control (OFAC), the European Union restrictive measures, and other relevant sanctions and trade control authorities worldwide, including but not limited to those issued by the United Kingdom, Canada, Australia, and other jurisdictions.

Guests acknowledge and agree that Carrier conducts mandatory screening of all guests against international sanctions lists and watchlists to ensure compliance with these legal requirements. Any guest found to be in violation of these sanctions or subject to restrictions under applicable laws will be denied boarding and passage on Carrier’s vessels. In such cases, the affected guest and all other guests on the same reservation will not be entitled to any refund, compensation, or damages for denied boarding or cancellation.

Carrier expressly reserves the right to cancel, suspend, or refuse any booking or boarding at any time, including after the booking has been confirmed or paid in full, if changes in laws, regulations, sanctions programs, or other relevant circumstances arise that would cause Carrier or its affiliates to be in violation of any applicable legal or regulatory requirements.

It is the sole responsibility of the guest to ensure compliance with all applicable travel, customs, immigration, and sanctions laws for all countries included in the cruise itinerary. Carrier and its affiliates disclaim all liability for any consequences arising from a guest’s failure to comply with such laws or from the carrier’s enforcement of applicable sanctions policies.

REQUIRED GUEST INFORMATION AND TRAVEL DOCUMENTATION – COMPLIANCE NOTICE AND BOARDING REQUIREMENTS

In accordance with all applicable laws and regulations, including those enforced by the United States Department of the Treasury’s Office of Foreign Assets Control (OFAC), the European Union restrictive measures (EU Sanctions), and similar sanctions regimes implemented by the United Kingdom, Canada, Australia, and other jurisdictions, all guests are required to provide mandatory personal information and valid passport details prior to the acceptance of any booking. This information is essential to ensure regulatory compliance, to facilitate the processing of travel documents, and to enable screening against government-issued sanctions and watchlists.

Guests must ensure that the names provided match exactly the names as they appear in their passports. Failure to provide complete and accurate information may result in the inability to confirm a booking or issue final travel documents. Additional instructions for submitting this information will be provided by the Carrier, directing guests to access My Yacht Account or an alternative method to complete any required pre-embarkation documentation.

Bookings cannot be confirmed or processed without complete and accurate passport information. Carrier reserves the right to cancel, deny, or modify any booking if a guest is identified on any restricted or sanctioned party list. Carrier may also report relevant information to government authorities as required by law, and deny boarding or disembark any guest found to be in violation of international sanctions or travel restrictions, without refund or compensation.

Guests are solely responsible for ensuring their eligibility to travel and for complying with all applicable legal, immigration, and health requirements. Carrier and its affiliates disclaim all liability for costs, delays, penalties, or denied boarding arising from a guest’s failure to comply with these requirements or from matches to sanctioned party lists.

At embarkation, guests must have completed all necessary medical inoculations and must be in possession of all required travel documentation, including the Global Ticket Contract and a physical, undamaged passport.

All guests, regardless of itinerary, must:
· Provide valid passport information at the time of booking
· Present a physical passport that is undamaged and valid for at least six (6) months beyond the date of trip completion
· Ensure the passport contains at least four blank pages to accommodate immigration stamps

No exceptions will be made. The first and last names on the booking must exactly match the passport. Guests who fail to present a valid physical passport at embarkation will be denied boarding without refund or compensation.

It is the sole responsibility of guests to determine and obtain any necessary visas, health certificates, or other travel documents required for their specific itinerary and to present these documents upon embarkation. Failure to provide proper documentation will result in denied boarding without refund or compensation. Carrier shall not be held liable for any consequences arising from incomplete, expired, or incorrect travel documents, or from guests’ failure to comply with applicable laws and entry requirements, regardless of whether Carrier or its representatives provided guidance.

Guests must also ensure their legal eligibility to travel. Various governments, including the United States, restrict travel for individuals on government watchlists or deemed legally ineligible to travel. Carrier reserves the right to cancel bookings or deny boarding under these circumstances, with no entitlement to refund or compensation.

In some cases, passports may be retained by Carrier staff at embarkation and held securely for the duration of the voyage in order to comply with port authority requirements. Passports will be returned to guests when needed for going ashore.